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FAQ

"Bitcoin is like gold 2.0 ... We think Bitcoin disrupts gold" (T. Winklevoss).

Why don’t I just buy bitcoin from bitcoin.com

Bitcoin is an open source ecosystem that has attracted the world’s most respected computer engineers, coders and cryptography architects. However Bitcoin.com is a privately owned website that promotes its own cryptocurrency called Bitcoin Cash (Bcash) that was created in 2017 and is not the original Bitcoin but one of many copies.

Can you buy bitcoins for me?

No. We are not a brokerage firm. Brokerage firms will buy bitcoin for you but will charge you a large premium (up to 20%) for doing so, every time. We show you how and where to buy bitcoin yourself using the most secure wallets and competitive exchanges but mostly importantly you need to get your bitcoins off exchanges and control them yourself.

Can you store my bitcoins for me?

No. Only you should be in control of your bitcoin. You wouldn’t store your private vault in someone else’s house? We are always researching new technology and developments in bitcoin and recommend to our clients what hardware and software wallets to use. You don’t want anyone else holding your bitcoin private keys for you, you need to know how to do it yourself. Not your keys, not your bitcoin.

Do I have to buy a ‘whole bitcoin’?

No. Bitcoin is divisible up to eight decimal points. We can show you how to buy as little as US$50 worth of bitcoin.

Can I lose my bitcoin?

Yes. There are too many stories of people throwing away computers or resetting their smartphones and not backing up their bitcoin wallet or private keys. Those valuable bitcoins are now lost forever. We teach you how to avoid this.

Can I buy other cryptocurrencies?

Yes but we only recommend buying Bitcoin because other cryptocurrencies (alt-coins) have higher volatility, less liquidity and a greater chance of becoming extinct. Trading and speculating in other coins is extremely risky but of course that’s up to you.

Do you recommend price or timing to buy?

No. Even though we are both traders in bitcoin we do not provide timing or price advice. Our monthly newsletter, CoinCorner, provides a summary on the market from respected and renowned traders and investors but these are opinions only and not investment advice.

Do you issue refunds?

No. We’ve gone to great effort to ensure that our services are transparent and should meet your expectations. We want to receive as much constructive criticism as possible and we’ll do everything we can to ensure you are satisfied with our service. See our full TERMS and CONDITIONS.

What happens if I sign up for a workshop but can’t make it?

Don’t worry if you have paid for a workshop and are unable to attend then you can join in any other workshop over the next 12 months. If we do not hold a workshop near your location, or if would prefer it, then you will still be provided with access to the online video guides (as well as all the other benefits) and two bonus hours of Help Desk customer support.

When is a workshop scheduled and when is it confirmed?

We would like to travel to as many places as possible to educate people to safely invest in bitcoin. To do so we need a minimum number of participants to run a workshop, as soon as that number is reached and deposits secured you will immediately be advised that the workshop is a go. If it isn’t you will be issued a full refund for the workshop (not including the purchase of the cold storage device where applicable)

There is no workshop scheduled near me.

Contact us directly because if you can organise a small group to attend then we will fly to you and as the referrer you will gain free access to the workshop and all affiliated benefits.

Please refer to TERMS and CONDITIONS or CONTACT us for all other queries.